State: Alabama Product: Vivint Customer Care Clear all filters (3 of 93 reviews match)
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Vivint Customer Care Review

3.2
Details
I have been with Vivint for 3 years..The equipment technology services are good but the 24/7 customer service sucks.
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Review
#883373 Review #883373 is a subjective opinion of poster.
Service
Vivint Customer Care
Would not let me cancel just 2 hours after I said I would take it. Boy had it in my wall within the first 30 minutes. When I found out I could not hear it from my bedroom, they still would not cancel while they were standing right in front of me. Said it was a three...
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Review
#684391 Review #684391 is a subjective opinion of poster.
Service
Vivint Customer Care
Reason of review
Poor customer service
Vivint appreciates this customer’s feedback. A $49 service fee is standard for all customers who have not upgraded to our Premium Service plan; this policy is outlined on the backside of the agreement. However, if a subscriber feels this charge is unfair or...
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Review
#386386 Review #386386 is a subjective opinion of poster.
Service
Vivint Customer Care
Tags
  • Sales process engineering

Contact Vivint Customer Service

Mailing Address:
Vivint
4931 North 300 West
Provo, Utah 84604
United States
Phone:
(801) 377-9111
All Vivint Contacts