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A never sign nothing with Vivint and Perfection Collection put in my credit a mark with a balance pending. The #of the account is 2939655. I never sign any paper for the alarm of my house with Vivint

My husband sign the contract with you. His name is Reinaldo Resto Pipersburgh. I appreciate you eliminate this mark of my credit. Thanks!!!
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Review
#1536288 Review #1536288 is a subjective opinion of poster.
1.0
Details
*** I inherited VIIVINT when I bought my home. I have had nothing but stress with this company! I have notified VIVINT via email, etc of numerous systems NOT working in my home. (I travel a lot for my job). In my last email I indicated that I would not pay for a...
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Review
#1534177 Review #1534177 is a subjective opinion of poster.
Pros
  • System was great in the beginning
Cons
  • Not caring about your system problems
  • Complete disconnet between billing and technical
Reason of review
Poor customer service
Loss
$414
Preferred solution
Let the company propose a solution
Tags
  • Security Companies

Vivint - Charging for cancellation

I requested to cancel my service on 04/17/2019 and its now 05/13/2019 and they just charged be another bill , I requested the service to be canceled in time so not be paying for something I do not use , but I guess they will try to get all they can from you up til the end . I would not recommend this service , go with Simple Safe , its better . to me. RW
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Review
#1533287 Review #1533287 is a subjective opinion of poster.
For over a year, I have been having problems with the Vivint System. For a long time during the winter the alarm would wake me up during the night and give me weather reports. I finally got that settled. First I was told that it was probably the ice and snow against...
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Review
#1531503 Review #1531503 is a subjective opinion of poster.

Vivint in Manhattan, New York - Sold non existing debt to collectors

1.2
Details
They waved the debt of the deceased individual, sent it to my name instead even though they my said the account was closed and didn’t exist. 2 years later it shows up on my credit from perfections collections. Who were extremely rude might I add.
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Review
#1530394 Review #1530394 is a subjective opinion of poster.
day 1 The install went well.... system worked good 6 MO later system went down.. service tech was called out after a 2 week wait. tech told us that the 1st tech installed the system incorrect is why it wasn't working. he removed the inside panel from the kitchen wall...
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Review
#1529719 Review #1529719 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$2
Preferred solution
Let the company propose a solution
1.3
Details

Update by user May 01

It's not free maintenance system like other companies.

Original review posted by user Apr 30

I called Vivint to take their system out of my house because it does not work but they said, not until the contract will expire in five years (August 19, 2021). They increase their charges to $87.47 a month. And...
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Review
#1524991 Review #1524991 is a subjective opinion of poster.
Cons
  • Being lied totold i cannot cancel
Reason of review
Return, Exchange or Cancellation Policy
Loss
$5100
Preferred solution
Full refund
Tags
  • Unethical vivint

Vivint - Not really helpful

1.0
Details
The door locks are malfunctioning. Spend lots of time trying to get them fixed. Even under warranty no service person will come to fix the locks. They sent me a lock but I’m supposed to put it in myself. The door bell video has a mind of its own and sometimes works, sometimes not. I would not recommend this company. Not happy
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Review
#1522691 Review #1522691 is a subjective opinion of poster.

Vivint in Springfield, Pennsylvania - Fraudulent Billing, misrepresentation, illicit and illegal practices!

1.0
Details
To put it very bluntly, Vivint is the equivalent to the famous Nigerian scams we all know and love. They have thousand of consumers who have been cheated with their credit held ransom until you comply with their demands. Sickening !!
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Review
#1522466 Review #1522466 is a subjective opinion of poster.

Vivint in Bronx, New York - Vivient Alarm Company is watched by FBI ,

may 2018. I know From my credit Report.
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Review
#1519782 Review #1519782 is a subjective opinion of poster.
Reason of review
Stole my Information & make loan in My name.
Loss
$2600
Preferred solution
Sue against Them.