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Vivint in San Antonio Northwest, Texas - Door camera nothing but trouble.

1.0
Details
Told that moving the panel would solve all my problems with the door bell. Now the doorbell still doesn't work properly. Now hole in wall where the panel was and a new hole in another wall where reinstalled.
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Review
#1572710 Review #1572710 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$500
Preferred solution
Let the company propose a solution

Vivint in San Antonio Northwest, Texas - Door camera nothing but trouble.

1.1
Details
Off and on problems. Last called on 28 June, was sent someone out to fix the problem. Was told the screen was to far from the bell. So not the bell works worst than before he came. So now I have *** in one of my walls and another hole where he moved it. He told me it was a software problem and to wait for one month and see what happens. If the software problem is solved by then, if it is not solved it will cost me another $200. for a hard drive.
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Review
#1572706 Review #1572706 is a subjective opinion of poster.
Product
Vivint Security System
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Vivint in Islip, New York - Overpaying for my electric service

1.2
Details
I had VIvent install solar panels on my roof with the expectation -- and promise-- that I would save money by generating solar energy and selling it back to my power company. But, Vivent is charging me .16 per kwh and LIPA is charging me about .10 per KWH. It is costing me more for my electric service than it would have if I just purchased it from LIPA. This is a scam...
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Review
#1559455 Review #1559455 is a subjective opinion of poster.
Cons
  • Paying more for my electric service
Reason of review
Pricing issue
Loss
$10
Preferred solution
Remove the solar panels from my roof
Tags
  • Vivint Misrepresentation

Vivint in Compton, California - Change internet carrier and now my panel is not connected to interent

Spectrum told me to contact you, I can still use the security from my panel but I cannot use my phone to gain entry or check away from home.
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Review
#1553523 Review #1553523 is a subjective opinion of poster.
Pros
  • Vivint
Reason of review
I am unable to speak with someone right now.
The long and the short. We purchased a 6 camera system with all the bells and whistles in 2016 from Vivint. After about a year several cameras stopped working and we were unable to access recordings remotely. We had the tech out and it worked for awhile. A few months...
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Review
#1539571 Review #1539571 is a subjective opinion of poster.
Product
Vivint Security System
Reason of review
Bad quality
Loss
$900
Preferred solution
Let the company propose a solution
Tags
  • Vivint Accountability

A never sign nothing with Vivint and Perfection Collection put in my credit a mark with a balance pending. The #of the account is 2939655. I never sign any paper for the alarm of my house with Vivint

My husband sign the contract with you. His name is Reinaldo Resto Pipersburgh. I appreciate you eliminate this mark of my credit. Thanks!!!
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Review
#1536288 Review #1536288 is a subjective opinion of poster.
Service
Vivint Customer Care
1.0
Details
*** I inherited VIIVINT when I bought my home. I have had nothing but stress with this company! I have notified VIVINT via email, etc of numerous systems NOT working in my home. (I travel a lot for my job). In my last email I indicated that I would not pay for a...
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Review
#1534177 Review #1534177 is a subjective opinion of poster.
Service
Vivint Customer Care
Pros
  • System was great in the beginning
Cons
  • Not caring about your system problems
  • Complete disconnet between billing and technical
Reason of review
Poor customer service
Loss
$414
Preferred solution
Let the company propose a solution
Tags
  • Security Companies

Vivint - Charging for cancellation

I requested to cancel my service on 04/17/2019 and its now 05/13/2019 and they just charged be another bill , I requested the service to be canceled in time so not be paying for something I do not use , but I guess they will try to get all they can from you up til the end . I would not recommend this service , go with Simple Safe , its better . to me. RW
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Review
#1533287 Review #1533287 is a subjective opinion of poster.
Product
Vivint Security System
For over a year, I have been having problems with the Vivint System. For a long time during the winter the alarm would wake me up during the night and give me weather reports. I finally got that settled. First I was told that it was probably the ice and snow against...
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Review
#1531503 Review #1531503 is a subjective opinion of poster.
Service
Vivint Customer Care

Vivint in Manhattan, New York - Sold non existing debt to collectors

1.2
Details
They waved the debt of the deceased individual, sent it to my name instead even though they my said the account was closed and didn’t exist. 2 years later it shows up on my credit from perfections collections. Who were extremely rude might I add.
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Review
#1530394 Review #1530394 is a subjective opinion of poster.
Product
Vivint Security System